1. Overview
This Acceptable Use Policy ("AUP") governs your use of Veluce's premium network access endpoints and related services. By using Veluce, you agree to comply with this policy. Veluce is designed to provide reliable, professional-grade network access for top-tier AI professionals and enterprise teams. It must not be abused or used for malicious purposes.
2. Prohibited Activities
You agree not to use, or encourage others to use, Veluce in the following ways:
- โบIllegal Activities: Engaging in any activity that violates applicable local, national, or international law or regulation.
- โบFraud and Deception: Engaging in phishing, carding, identity theft, financial fraud, or impersonation of individuals or entities.
- โบAutomated Attacks: Conducting credential stuffing, brute-force attacks, DDoS attacks, or vulnerability scanning against third-party platforms.
- โบMalicious Scraping: Scraping or data harvesting at a volume that degrades the performance of third-party platforms or bypasses rate limits in an abusive manner.
- โบSpam and Phishing: Sending unsolicited bulk messages (spam), malware distribution, or operating botnets.
- โบPlatform Abuse: Violating the Terms of Service of third-party platforms (e.g., OpenAI, Anthropic, Stripe) in ways that cause our IP addresses to be blacklisted or expose Veluce to liability.
- โบSanctions Evasion: Accessing or attempting to access Veluce from sanctioned or restricted jurisdictions, or using intermediaries to evade country/region compliance controls.
- โบReselling: Sharing, reselling, or sublicensing your Veluce account, subscription link, or endpoint access to unauthorized third parties.
3. Enforcement and Suspension
Veluce utilizes automated risk scoring and IP reputation monitoring (including Scamalytics) to detect abuse. We reserve the right to investigate any suspected violation of this AUP. If we determine, in our sole discretion, that a violation has occurred, we may take immediate action, including but not limited to:
- โบImmediate suspension or termination of your account.
- โบCancellation of any active subscriptions without refund.
- โบReporting malicious activity to appropriate law enforcement agencies or affected third parties.
4. AI Platform Guidelines
While Veluce offers ISP residential connections designed for stable access, you are still expected to interact with AI platforms responsibly. Using Veluce to engage in model distillation, API abuse, or automated mass requests that violate the AI platform's rules constitutes a violation of this AUP and may void eligibility for AI Shield service credits.
5. Regional & Sanctions Compliance
Veluce may apply country/region eligibility checks and sanctions screening where required by applicable law. If your jurisdiction is restricted by applicable law, access may be denied, suspended, or terminated.
6. Reporting Abuse
If you suspect that a Veluce IP address is being used for abusive or malicious activity, please report it immediately to legal@veluce.io. We take all reports seriously and will investigate promptly.